Frequently asked questions
How do I order a map from UKMapStore?
Please visit the 'How to order' page for in-depth instructions.
What payment options does UKMapStore offer?
UKMapStore offers Visa and Mastercard debit and credit card payments via the Stripe payment platform.
I want to change/cancel my order, how can I do this?
The majority of our orders are automated, so once an order has been accepted they can no longer be changed. However, if you believe an error has been made then please give us a call on 0871 230 6960 immediately and we will do our best to help rectify it.
Is UKMap acceptable for planning permission applications?
Yes! UKMap is acceptable for planning permission applications.
How do I download a map that I have purchased?
Once ordered, all maps & data available to be downloaded will show up in your account area. Upon clicking "Download" a Zip file containing your data will download to your computer. You will most likely need to unzip / extract this file to begin using the data.
How much do the maps / datasets cost?
The great thing about the UKMapStore is that you will only ever need to pay for the specific area/areas that you are interested in. As every map is unique in it's size there are no set prices however we do guarantee that our prices are highly competitive.
If it isn’t showing, select “Get Price”.
The PDF file I have purchased and downloaded won't open?
The map I have ordered is in the wrong location. What should I do?
If you have made a mistake with your order please contact us immediately and we will gladly try and assist you by correcting your order or by processing a refund.
How do I make sure I am the first to know about the latest UKMapStore offers, news, tips and product updates?
Make sure you receive all of the information listed above by signing up to the UKMapStore mailing list here.
Do you have maps / data for Northern Ireland as well?
We do indeed, to access Northern Ireland data simply click on the 'NI' button at the top left of your UKMapStore map portal screen.
What products do UKMapStore offer?
UKMapStore offers Geomni UK's unique UKLand, UKBuildings, and UKLand products, as well as Ordnance Survey products including OS MasterMap Topography.
What benefits do Geomni's products offer over Ordnance Survey?
Geomni UK's UKMap product is comparable to OS MasterMap, however UKMap has more attribute data and is actually slightly less expensive.
Can I set up a credit account on UKMapStore?
If you order high volumes of our products each month, and would prefer a licence to be invoiced then please give our support team a call - they would be more than happy to talk you through the options available to you.
Are my personal details safe on UKMapStore?
Yes, UKMapStore uses HTTPS encryption on their website, so all transactions are secure.
Is there a subscription or membership charge?
No! There are no fees involved when registering an account on UKMapStore.
Still have a question? Contact us via live chat (bottom right corner of your screen)
or feel free to give us a call on 0871 230 6960.
Our operators are available during office hours (9.00 - 17.00 Mon - Fri).